A Year of Response and Resilience

Our reporting period (September 2019 to August 2020) has been a year unlike any other. The COVID-19 pandemic impacted the global community in unimaginable ways, forcing us to rethink all aspects of our lives. Cadillac Fairview, like so many other businesses, adapted admirably. It’s with a tremendous sense of pride and humility that I acknowledge the responsiveness and resilience of our people, our clients and the communities in which we operate. 

After a period of thoughtful engagement and research, we redefined our Responsibility strategy by creating four overarching pillars: Our People, Our Planet, Our Community, and Our Partners. These four pillars will guide all of our efforts and reporting in the future.

- John Sullivan, President & CEO

Our Pillars

Our People

The resilience and commitment of our people through a year of serious, unprecedented challenges and upheaval demonstrate the strength of our OneCF culture. Our people are the core of our adaptability and strength.

Our Planet

Across our properties, our people have delivered stellar environmental results by focusing on enabling a low-carbon community transformation, and ensuring a resource-filled and sustainable future.

Our Communities

We take great pride in our Purpose of “Transforming Communities for a Vibrant Tomorrow.” At a time when social connection is vitally important, we are committed to providing inspiring places and unique experiences for people to connect.

Our Partners

Whether investment and joint venture partners, retail customers and clients, office clients and their employees, shoppers or residents - our stakeholders represent a network of relationships defined by trust.

Looking Forward

Our People

“Our people are key to our recovery and growth. As we emerge from the pandemic, we will continue to support the health, safety and well-being of our employees, and engage them in the next leg of our Inclusion & Diversity journey.”

Norm Sabapathy, Executive Vice President, People

Our Planet

“By taking industry leading action on climate change and resource protection, we strive to support a transition to a low carbon economy and a sustainable future.”

Salvatore (Sal) Iacono, Executive Vice President, Operations

Our Communities

“The importance of social connectivity has never been greater, and CF is committed to our Purpose of “Transforming Communities for a Vibrant Tomorrow” by creating destinations for the free flow of people, commerce and ideas. ”

John M. Sullivan, President and Chief Executive Officer

Our Developments

“With a 50-million-square-foot land bank, CF is uniquely positioned to respond to market opportunities, community needs and environmental considerations as they arise. ”

Wayne L. Barwise, Executive Vice President, Development

Our Investments

“Building on our positions of strength and leadership in Canada, the United States and Latin America, we will evaluate new opportunities in the UK, Europe and Asia-Pacific.”

Duncan Osborne, Executive Vice President, Investments

Our Partners

“As we diversify our operations, we are excited to develop these relationships and expand our network of best-in-class companies who share our values and our commitment to operational excellence and success.”

Sandra J. Hardy, Executive Vice President, General Counsel and Secretary

Awards and Certifications

We are proud to have received considerable recognition this year for our commitment to corporate responsibility and environmental sustainability. We also achieved numerous building certifications, allowing us to evaluate and compare the performance of our buildings against a number of responsibility criteria, including environmental sustainability, wellness and technology adoption.

Case Studies

PSA Campaign

To address concerns about health and hygiene throughout the COVID-19 pandemic, CF launched a public service announcement (PSA) campaign that showcased testimonials from CF employees across the country and reaffirmed CF’s commitment to safety.

Inclusion and Diversity at CF

We believe that in order to make a meaningful difference, our journey needs to be an inclusive one where we continue to listen, and strive to do better. Our Purpose and Values have led us on an Inclusion & Diversity (I&D) journey, deeply rooted in our OneCF Culture. Starting with the establishment of a cross-functional team of leaders to support the journey, we have engaged our tenants, competitors, and other leading organizations to gain insights into their own journeys. We will also be engaging all CF’ers to capture experiences and compile valuable inclusivity data.

CF on Tomorrow’s World Today

We were proud to highlight several major sustainability initiatives in Ontario and British Columbia through Tomorrow’s World Today; a television program focused on sustainability, technology and innovation. Featured projects included our adoption of Enwave Energy’s Deep Lake Water Cooling technology in all of our downtown Toronto offices and CF Toronto Eaton Centre and several other CF initiatives.

Mask Recycling

With our teams using approximately 17,000 masks per week, we formed a partnership with Terracycle, to divert approximately 100 lbs of plastic waste from masks per week from landfill in support of our sustainability goals.


Responsibility Report